AI Risk & Governance in Banking: Regulatory Expectations, Bias, and Accountability
What you'll learn
Understand how banks use AI in credit, fraud, compliance, and operations, and where AI influences everyday banking decisions.
Identify key AI risks including data privacy, bias, explainability, and operational risks that affect customers and institutions.
Understand regulatory expectations around AI use, accountability, governance, and customer protection in banking
Apply safe and responsible AI practices at work, knowing what is permitted, restricted, and risky.
Make confident, compliant decisions by combining AI outputs with human judgement and professional responsibility
Requirements
No technical or AI background required
Description
Upfront Disclosure
This course contains the use of artificial intelligence.
Course Description
Artificial Intelligence is already shaping key banking decisions—from credit approvals and fraud detection to compliance monitoring and customer interactions. While AI brings efficiency and speed, it also introduces serious risks that banking professionals must understand.
This course provides a clear, non-technical, and practical guide to AI risk in banking, designed specifically for professionals who need confidence and clarity—not coding skills.
You will learn how AI is used in banking today, the key risks it creates, why regulators are paying close attention, and how to apply safe and compliant AI practices in your daily work.
This is a one-stop, beginner-friendly course focused on awareness, judgement, and professional responsibility.
What you'll learn
• How banks use artificial intelligence across credit, fraud, compliance, and operations
• The key AI risks in banking, including data privacy, bias, explainability, and operational risk
• Why regulators focus on AI and what they expect from banks and professionals
• Who remains accountable when AI influences decisions
• Practical do's and don'ts for using AI safely at work
• How to make confident, compliant decisions using AI responsibly
Who this course is for
Banking professionals
Risk & compliance teams
Operations & audit staff
Managers & supervisors
Students entering banking