Files Included :

1 What jobs are your customers trying to get done.mp4 (10.51 MB)
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1 Why do customers make the choices they do.mp4 (19.44 MB)
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2 JTBD- A language a method a mindset.mp4 (8.13 MB)
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1 Defining customer jobs.mp4 (42.89 MB)
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10 Building a complete picture of the customer.mp4 (3.15 MB)
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2 Looking through the jobs lens.mp4 (22.14 MB)
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3 Café case study- Discovering customer jobs.mp4 (17.11 MB)
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4 Customer circumstances.mp4 (18.55 MB)
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5 Getting to deep customer insights.mp4 (22.29 MB)
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6 Current solutions workarounds and the real competition.mp4 (20.58 MB)
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7 Quality from the customers perspective.mp4 (22.39 MB)
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8 Help wanted signs.mp4 (15.85 MB)
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9 What if your customer is an organization.mp4 (39.14 MB)
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1 The Jobs To Be Done thought process.mp4 (13.11 MB)
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2 Talking to customers in the wild.mp4 (18.12 MB)
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3 How to interview a customer.mp4 (42.96 MB)
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1 Thinking customer-first.mp4 (17.75 MB)
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2 Four customer-centric mindsets.mp4 (22.38 MB)
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1 Creating customer-centric strategies.mp4 (12.47 MB)
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2 Creating customer-centric innovations.mp4 (17.74 MB)
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3 Building customer-centric organizations with LinkedIns CPO Tomer Cohen.mp4 (85.83 MB)
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4 Lessons learned from LinkedIns journey implementing jobs to be done.mp4 (56.42 MB)
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1 Jobs To Be Done as a way of life.mp4 (4.71 MB)
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Ex Files Understanding Customers.zip (53.86 KB)
ZIP