Files Included :

1 - Introduction to Putting Empathy at the Heart of Workplace Culture.mp4 (24.57 MB)
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2 - Introducing Empathy at the Heart of Workplace Culture.mp4 (20.31 MB)
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3 - The Need for Empathy in the Workplace.mp4 (14.34 MB)
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4 - Defining Empathy Its Relevance and its Importance.mp4 (23.04 MB)
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5 - The Three Types of Empathy.mp4 (21.08 MB)
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6 - NonVerbal Communication and Empathy.mp4 (13.54 MB)
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7 - Interpreting Some NonVerbal Signals.mp4 (15.58 MB)
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8 - The Barriers to Empathy.mp4 (12.13 MB)
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9 - Empathetic Active Listening Skills.mp4 (34.39 MB)
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10 - Fostering a Culture of Emotional Intelligence.mp4 (16.07 MB)
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11 - Prioritizing Employee Needs.mp4 (68.26 MB)
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12 - Overcoming Resistance to Developing an Empathetic Culture.mp4 (8.42 MB)
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13 - Applying Empathy in Leadership.mp4 (41.21 MB)
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14 - The Interplay of Empathy with Diversity Equality and Inclusion.mp4 (41.94 MB)
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15 - Empathy and Mental WellBeing.mp4 (42.36 MB)
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17 - Course Review and Action Steps.mp4 (71.01 MB)
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19 - How to Access your Udemy Certificate.mp4 (12.07 MB)
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