Video Training →Voice of Customer VOC Techniques Training and Certification
Published by: ad-team on 6-11-2022, 15:53 | 
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Voice of Customer VOC Techniques Training and Certification
Language: English
Files Type: mp4, pdf, srt, html| Size: 305.65 MB
Video: 00:47:33 | 1280X720 | 1227 Kbps
Audio: mp4a-40-2 | 128 Kbps | AAC
Genre:eLearning
Videos Files :
1. What is the Voice of Customer.mp4 (5.71 MB)
3. What is a Customer.mp4 (4.23 MB)
1. How can we segment Customers.mp4 (5.15 MB)
3. Significance of Internal and External Customers.mp4 (6.97 MB)
5. Customer Segmentation by Demographics.mp4 (6.08 MB)
7. The Kellogg's Case Study.mp4 (48.07 MB)
1. Approach to capture Customer Feedback.mp4 (5.53 MB)
3. Ways to capture Customer Feedback.mp4 (8.22 MB)
5. New Age VOC Collection Methods Part 01.mp4 (13.52 MB)
7. New Age VOC Collection Methods Part 02.mp4 (8.81 MB)
1. Real Life Examples of VOC Capture on Social Media Part 01.mp4 (9.65 MB)
2. Real Life Examples of VOC Capture on Social Media Part 02.mp4 (11.49 MB)
1. What did we learn from this training.mp4 (7.19 MB)
1. Bonus Lecture.mp4 (156.88 MB)
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