Video Training → Linkedin - Talking to Customers
Published by: voska89 on 14-11-2021, 22:21 | 
0
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 32m | Size: 190.2 MB
For customer service reps, having conversational skills and knowing how to talk to customers (and how not to talk to them!) are critical to doing your job well. In this course, instructor Noah Fleming covers the skills you need most when engaging with your customers. Noah explains how to find the right tone and how reading the situation can help you make sense to the customer.
