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Video TrainingManagement Skills Customer Service The Core Of Any Business



Management Skills Customer Service The Core Of Any Business
Learn the 4Cs of Customer Service. A Simple, Practical Approach for All Levels of Experience & Types of Businesses
Published 2/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 800.38 MB | Duration: 2h 30m



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Video TrainingHow to Deliver Bad News to a Customer



How to Deliver Bad News to a Customer
Customer Communication Skill
Instructors: Suppachok Nitsoonkit, PhD
4 sections • 11 lectures • 32m total length
Video: MP4 1280x720 44 KHz | English + Sub



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Video TrainingFirst customer for your digital marketing service



First customer for your digital marketing service
Start to sell your digital marketing skills
Instructors: Apiway Academy
1 section • 10 lectures • 48m total length
Video: MP4 1280x720 44 KHz | English + Sub



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Video TrainingHow To Deal With An Upset Customer



How To Deal With An Upset Customer
And make them a happy one.
Published 2/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 739.67 MB | Duration: 0h 34m



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Video TrainingCustomer Service Mastery For 2023 Plus Extra



Customer Service Mastery For 2023 Plus Extra
Published 1/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.55 GB | Duration: 1h 27m
Creating Exceptional Customer Experiences: A Comprehensive Guide to Superior Customer Service



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Video TrainingLinkedin - Aligning Customer Experience with Company Culture (2023)



Linkedin - Aligning Customer Experience with Company Culture (2023)
Released 1/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 33m | Size: 235 MB
Customer experience is emerging as the key driver of growth and a key differentiator for brands that do it well. But it can't be an afterthought. Great customer experience should be woven into the very fiber of your business. In this course, David Brownlee, author of Rockstar Service, Rockstar Profits, helps you build world-class customer experience into your company culture. David shows you how to Identify your mission and goals, craft and align your customer experience vision, implement best practices, and create a winning customer experience framework.



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Video TrainingCustomer Success Foundations Onboarding Best Practices



Customer Success Foundations Onboarding Best Practices
Last updated 12/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1001.53 MB | Duration: 0h 45m
Using Customer Success Plans, Smooth Handoffs, and Playbooks to Achieve Onboarding Success and Drive Customer Value



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Video TrainingSage Accounting Software (Customer Module) All Levels



Sage Accounting Software (Customer Module) All Levels
Published 1/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 927.51 MB | Duration: 2h 34m
Computer based accounting software



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Video TrainingLinkedin - Customer Experience (CX) Strategy How to Design an Organizational Approach



Linkedin - Customer Experience (CX) Strategy How to Design an Organizational Approach
Released 1/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 6m | Size: 481 MB
At most companies, the work of a customer experience (CX) professional starts after a customer has been acquired. But this approach won't meet the needs of the modern buyer. Today, CX teams must take advantage of the larger opportunities afforded by a comprehensive, end-to-end CX strategy. In this course, CX and visual design expert Amy Balliett shows you how to leverage insights, research, and organizational tools to build a successful CX strategy worthy of long-term customer loyalty.



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Video TrainingHow To Build A Customer Education Academy



How To Build A Customer Education Academy
Published 1/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 532.58 MB | Duration: 0h 34m
This course will teach you how to build powerful educational academies for your customers



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