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E-BooksWin the Customer



Win the Customer


Language: English | Total pages: 251 | Format: pdf | Size: 1.7 MB |





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Video TrainingCustomer Service Managing Customer Feedback



Customer Service Managing Customer Feedback

Customer Service: Managing Customer Feedback
MP4 | Video: 720p | Duration: 54:03 | English | Subtitles: VTT | 321.6 MB


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Video TrainingDesk.com for Customer Service Management



Desk.com for Customer Service Management
Desk.com for Customer Service Management
MP4 | Video: 720p | Duration: 59:47 | English | Subtitles: VTT | 125.5 MB


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Video TrainingMicrosoft Dynamics 365 Customer Engagement (CRM) - Getting Started



Microsoft Dynamics 365 Customer Engagement (CRM) - Getting Started
Microsoft Dynamics 365 Customer Engagement (CRM) - Getting Started
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2 Hours 20M | 381 MB
Genre: eLearning | Language: English


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Video TrainingMicrosoft Dynamics 365 Customer Engagement (CRM) - Getting Started



Microsoft Dynamics 365 Customer Engagement (CRM) - Getting Started
Microsoft Dynamics 365 Customer Engagement (CRM) - Getting Started
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2 Hours 20M | 381 MB
Genre: eLearning | Language: English

Customer Relationship Management, or CRM, is core to all businesses today. This course teaches you the basics of Microsoft's CRM solution, Dynamics 365 Customer Enagement, which includes Sales, Customer Service, Field Service and more.

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Video TrainingCustomer Service Serving Internal Customers




Customer Service Serving Internal Customers
Customer Service: Serving Internal Customers
MP4 | Video: 720p | Duration: 43:04 | English | Subtitles: VTT | 364.2 MB


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Video TrainingCostumer Research - The Ultimate Customer Research Guide



Costumer Research - The Ultimate Customer Research Guide
Costumer Research - The Ultimate Customer Research Guide
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 3.5 Hours | Lec: 30 | 387 MB
Genre: eLearning | Language: English
Learn Basic to Advanced Customer Research, Determine Whether Your Product Will Sell & Receive Free Software Tools + Gift


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E-BooksManaging Customer Experience and Relationships: A Strategic Framework, 3 edition



Managing Customer Experience and Relationships: A Strategic Framework, 3 edition

Managing Customer Experience and Relationships: A Strategic Framework, 3 edition by Don Peppers and Martha Rogers
English | 2016 | ISBN: 1119236258 | 624 pages | PDF | 9 MB


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E-BooksCustomer Journey Analytics Predictive Analytics Report



Customer Journey Analytics Predictive Analytics Report

Customer Journey Analytics PREDICTIVE ANALYTICS REPORT by Gerard Blokdijk
English | 24 Aug 2016 | ASIN: B01KZ8JSSG | 60 Pages | MOBI | 12.23 MB

The Customer Journey Analytics report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest.

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E-BooksThe Network Is Your Customer: Five Strategies to Thrive in a Digital Age



The Network Is Your Customer: Five Strategies to Thrive in a Digital Age

David L. Rogers, "The Network Is Your Customer: Five Strategies to Thrive in a Digital Age"
English | 2011 | 336 Pages | ISBN: 0300165870 | PDF | 2 MB


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