Video Training → Mastering Customer Service by Erini Lytrides Michael
Published by: voska89 on 5-11-2023, 10:09 | 
0
Free Download Mastering Customer Service by Erini Lytrides Michael
Published 10/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 277.07 MB | Duration: 0h 47m
For the Retail Industry
Video Training → Cisco Customer Success Manager (DTCSM) 820–605 CSM Training
Published by: voska89 on 30-10-2023, 10:33 | 0
Free Download Cisco Customer Success Manager (DTCSM) 820–605 CSM Training
Published 10/2023
Created by Minh Nguyen and Trung
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 24 Lectures ( 2h 53m ) | Size: 1.33 GB
Video Training → Customer Success Foundations Customer Journey Mapping
Published by: voska89 on 30-03-2023, 14:05 | 0
Free Download Customer Success Foundations: Customer Journey Mapping
Published 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 712.14 MB | Duration: 0h 49m
A Key Tool for Exceeding Expectations and Driving Revenue Growth
Video Training → Customer Success Working With Upset Customers
Published by: voska89 on 29-03-2023, 02:24 | 0
Free Download Customer Success: Working With Upset Customers
Published 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.41 GB | Duration: 1h 57m
Master customer success: proven techniques for dealing with upset customers.
Video Training → Customer Relationship Management (CRM) 2023
Published by: voska89 on 29-03-2023, 02:24 | 0
Free Download Customer Relationship Management (Crm) 2023
Published 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.01 GB | Duration: 1h 48m
In this course we will be covering an overview of what is CRM, and How can your business benefit from it.
Video Training → Business Chinese Customer Service Skills
Published by: voska89 on 23-03-2023, 21:50 | 0
Free Download Business Chinese: Customer Service Skills
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.25 GB | Duration: 2h 12m
How to deal with Customer Service Issues in Mandarin Chinese
What you'll learn
Video Training → Business English Course For Customer Service Professionals
Published by: voska89 on 23-03-2023, 11:49 | 0
Free Download Business English Course For Customer Service Professionals
Published 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.00 GB | Duration: 2h 40m
Learn the essentials of customer service and upgrade your business English fluency with this comprehensive course!
Video Training → Customer Service Using AI and Machine Learning
Published by: voska89 on 7-03-2023, 21:29 | 0
Free Download Customer Service Using AI and Machine Learning
Released: 02/2020
Duration: 1h 4m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 772 MB
Level: Intermediate | Genre: eLearning | Language: English
Artificial intelligence (AI) is changing the way every company does business—and it's revolutionizing customer service. The ability not only to automate certain tasks, but also to use AI to prequalify and direct the customer service queue is a massive time-saver. This course explores the groundbreaking new solutions powered by this emerging tech. Customer service consultant David Kay reviews tools you can buy off the shelf—such as chatbots and customer interaction analysis—as well as custom-developed applications that can provide more targeted business benefit. He also explains how to effectively plan and deploy AI and machine learning-based solutions. Using these insights, you can help your service organization thrive in the era of the AI revolution.
Video Training → Easy Business Strategy Customer-Focused Sales & Marketing
Published by: voska89 on 5-03-2023, 11:14 | 0
Free Download Easy Business Strategy: Customer-Focused Sales & Marketing
Published 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.50 GB | Duration: 2h 16m
Unlock the Power of Customer-Focused Value Demonstration in Business Strategy
Video Training → Customer Service Foundations (2023)
Published by: voska89 on 1-03-2023, 00:47 | 0
Free Download Customer Service Foundations (2023)
Released 2/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 1h 11m | Size: 877 MB
Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, customer service expert Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve.
