Video Training → Inclusive and Professional Conversations on LinkedIn Tips for Success

Published by: voska89 on 30-03-2022, 05:00 | 0

LinkedIn Learning
Duration: 28m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 350 MB
Genre: eLearning | Language: English

Video Training → Udemy - Real Life English Conversations

Published by: voska89 on 4-03-2022, 21:14 | 0

Video Training → Linkedin - Creating Positive Conversations with Challenging Customers

Published by: voska89 on 1-03-2022, 13:43 | 0

LinkedIn Learning
Duration: 30m 18s | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 368 MB
Genre: eLearning | Language: English

Video Training → Linkedin - De Escalating Conversations for Customer Service

Published by: voska89 on 9-01-2022, 16:53 | 0

Duration: 49m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 641 MB
Genre: eLearning | Language: English
Nearly every customer service professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy that you must enforce, but can't control. Such situations are unquestionably tough, but-with the right approach-you can consistently de-escalate the tension. In this course, instructor Myra Golden shares strategies for defusing intense situations, providing practical approaches that can help you calm angry customers. Myra goes over what often causes situations to escalate, and shares practical steps you can take to prevent an escalation. She also provides tips that can help you reframe conversations, manage expectations, handle customers who ask for your supervisor, and more.

Video Training → Linkedin - Conversations on Cryptography

Published by: voska89 on 7-08-2021, 07:35 | 0

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 2h 24m | Size: 1.7 GB
In this video from Total Seminars, Mike Meyers is joined by professor of computer science Bill Saichek as they discuss cryptography. Mike and Bill start with the basics of just what cryptography is and the key role it plays in protecting digital data. They then cover important topics like how websites use certificates to make sure usernames, passwords, credit card numbers, and other personal data stay secure; ciphers, binary, hashing, symmetric and asymmetric cryptosystems, digital signatures and certificates, and public key infrastructure; and how hashing helps you to be certain the data you receive or download is legitimate. Whether you're just curious about cryptography, or you want to prepare for the CompTIA Security+ exam (or any other cyber security course), this course will give you a better understanding of this intriguing subject.