What you'll learn
Understand Business Resilience
Recognise Riskes and Risk Management
Crisis Management and contingency plans
Recession and Pandemic proof your business
Requirements
Understanding and involvement in business or organisations
Description
Understand the differences in Risks Management, Crisis Management and Business Resilience. Businesses likely to face uncertain times, it is important that people managing businesses and organisations are ready for any unexpected threats and opportunities. There are huge lessons to be learned from recent covid pandemic and the past recessions.
The course equip you in 3 levels
1. Risk Management
Managing Risks happens at the operational levels that covers a five point plan, including
a. Risk analysis ( Anticipation),
b. Risk Avoidance ( Safeguarding),
c. Risk Contingency ( Precaution),
d. Risk Insurances ( Protection)
e. Risk Monitoring ( Evaluation).
2. Crisis & Disaster Management
Business likely to face unexpected or surprise that can cause a lot of problem for the businesses. Crisis management likely to happen spontaneously and be reaction to disaster that has happened.
To be get ready immediately follow the follow the 4Rs
Read , React, Respond and Recover.
There are times that businesses or organisations face some kind of unexpected disasters. Understand 7 major threats to your business or organisation's survival. The Business Resilience course outlines steps to deal with the sudden and unexpected disaster and create a disaster management strategy, which include
a. Crisis Management Function: Establishing a structure, levels of authority and budget
b. Crisis Management Team: Covering Roles, Responsibilities and Resources
c. Crisis Audit: Resources, Stakeholders, Information, equipment
d. Crisis Management Planning: Goals, Strategies and Actions
3. Business Resilience
Understand what is meant by Business Resilience. Devise an ongoing Business Resilience Strategy that encompasses 4 key Plans
a. A Business Continuity Plan - To ensure long-term success
b. A Disaster Recovery Plan - To react to unexpected situations and bounce back immediately
c. A Value Protection Plan - To safeguard Reputation, brand image and customer loyalty
d. An Exploitation Plan - To explore opportunities arising from disaster, looking for diversification, expansion, consolidation and growth potentials
Learn how to create Business Resilience and ensure the chances of not only surviving adverse events but to but prospering in the long run by following these simple steps
- Keep an eye on cashflow, reduce debtors and increase creditors.
- Market Effectively: Promote and Sell Smarter
- Increase your Skills and excel in Customer Service
- Capitalise on Technology and Digital Marketing
- Stay Focused, ensure survival and continuity at all times
Who this course is for
Employees, Managers, owner-managers, directors and CEOs