Universal, Simplified, Low Cost, On the Job Business and Customer Process Improvement Project based Course
What you'll learn:
Be able to initiate a continuous improvement activity in team as a project or an activity from the toolkit
Have a good understanding of the tools & techniques contained in each of the 5 Solve Circle Project Based Stages
Be able to start practically applying tools & techniques from the toolkit as an activity in your own team or project
Be able to start practically applying the project methodology
Requirements:
An interest in learning about process improvement
Description:
Welcome to the Solve Circle Process Improver Course | OverviewThe Solve Circle course is designed by Colm Power from Nudgme Dublin a process expert with a black belt in Lean Six Sigma for Service and Transaction to empower novice process improver learners to run a basic process improvement project or an activity. Experts in process improver can utilise this course for refresh or gathering other approach ideas for their existing improvement projects. Solve Circle Course Objectives By the end of this learning course, you should:Be able to initiate a continuous improvement activity in team as a project or an activity from the toolkit Have a good understanding of the Tools & Techniques contained in each of the 5 Solve Circle Project Based Stages Be able to start practically applying the toolkit & Project Methodology on completion of the Solve Circle Course Solve Circle Course Guidelines- Audio/Video presenter guided requires a headset - Approx. 2 hours Total Course Duration - Complete Five Course Modules in total video guided course time of 1 hr and 51 mins + Quiz questions = approx. 2 Hours - Also, included optionally for the learner an introduction to process improvement, what is lean six sigma and the solve circle which is 20 mins in duration - Process Mapping Software for practice is useful e.g. MS Visio, Lucid charts or you can use MS PowerpointSolve Circle Course Design OverviewSolve Circle is an on the job modular design eLearning solution. Solve Circle video presenter guided intro to process improvement and five stage project module format is streamlined to be completed in approx. 2 hours total course time. Our video presenter novice-friendly approach includes simplified number of easy to learn and apply tools and techniques with process mapping demos from lean & six sigma. Learners are equipped to identify opportunities, customer/business painpoints, how to prioritize effectively, conduct root cause analysis, and generate change-managed selected creative solutions. All in an easy-to-navigate one-pager project roadmap with novice learner centric module checklists.With Solve Circle, you can take control of your processes and unleash your team's full potential to start operational excellence in key customer and business areas driving performance improvement targeting your KPIs. Solve Circle Module OverviewOptional Intro Course Module = Intro to process improvement & lean six sigma Course Solve Circle Module 1 Define = Start by Setting up your project and define what you are solving for Course Solve Circle Module 2 Measure = Measure the size of the customer/business issue Course Solve Circle Module 3 Analyse = Prioritise, Analyse the root cause and generate creative solutions to solve itCourse Solve Circle Module 4 Improve = Change manage the solution roll out and gather results Course Solve Circle Module 5 Control = Finish by Controlling and sustaining the gains made Solve Circle Quiz
Who this course is for:
Novice and Experts Process Improvers in Business, People and Customer Service Operations Teams
Homepage

https://www.udemy.com/course/solve-circle-process-improver-elearning-course-any-level/