What you'll learn
How to keep your customers
How to get customers talking about you to friends
How to hold on to the customers you have
How to get your customers to come back
How to sell for satisfied customers
How to create relationships with your customers
Requirements
Wanting to get your customers to buy from you regularly
Description
This course is about how to get your customers to buy from you regularly. Don't just sell to the customer once and take a chance losing the customer in the long run. you want to sell to the customer time and time again. I talk about how to craft a great customer experience and stay selling to the customer on social media. How to make a sales presentation that's customer friendly that customers enjoy and that gets the customer coming back and bringing their friends and family to also buy from you. Check it out. There's lots of valuable information, over 51 hours of content, and a money back offer if not fully satisfied. So take the course, enjoy the content and apply it to your business to see results right away. Click the button and I'll see you in the course.When intending for your customer to buy from you regularly, you want to look at how satisfied the customer is. Customers who are extremely satisfied and don't feel like they could have bought a better product or a lower priced product somewhere else are the most likely to return to your shop. If the customer got anything less than the best possible product for them, they are likely to never return. Also, customers that don't stay in touch with a store that they shopped at will most likely forget about that store. You basically have to stay in touch with your customers and make sure they bought the best possible product in order to sell to them regularly. I go over this and other factors that make the biggest reasons for the customer to want to shop in a store regularly.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Overview
Lecture 2 Favorite place to shop
Lecture 3 Getting the customer to bring people in to your store
Lecture 4 Getting the customer to come back
Lecture 5 Stay in touch
Lecture 6 People liking to shop with you
Lecture 7 Having the best deal
Lecture 8 Showing relevant products
Lecture 9 Sales location
Lecture 10 Traits customers like in salespeople
Lecture 11 Social media
Section 3: How to get your customers to come back
Lecture 12 Starting a sales presentation
Lecture 13 Talking to the customer
Lecture 14 Starting a relationship
Lecture 15 What needs to happen for the customer to come back
Lecture 16 Giving perks and things
Lecture 17 Have an inviting atmosphere
Lecture 18 Helping the customer choose the right product
Lecture 19 Price differences
Lecture 20 Stay connected with your customers
Lecture 21 Maintaining social media relationships
Section 4: Starting the sales interaction
Lecture 22 First impression
Lecture 23 Start a conversation
Lecture 24 Why the first impression matters
Lecture 25 Establish a good relationship
Lecture 26 Get to know the customer first
Lecture 27 Don't sell right away
Lecture 28 Know how to talk to the customer
Lecture 29 What to say in the beginning
Lecture 30 What to talk about
Lecture 31 Transition to a consultation
Lecture 32 Keep your customers engaged in the conversation
Lecture 33 Why you should socialize with the customer first
Lecture 34 No pressure sales
Lecture 35 Comfort
Lecture 36 Building relationships sell
Section 5: Consultation with the customer
Lecture 37 How to transition to a consultation
Lecture 38 Why do you have a consultation
Lecture 39 Loyal customers
Lecture 40 Aiming for satisfied customers
Lecture 41 How to have a consultation with the customer
Lecture 42 Find the best product first
Lecture 43 Matching the customer with the product
Lecture 44 Find the best product
Lecture 45 How consultations create satisfied customers
Lecture 46 Why the consultation is a great selling tool
Section 6: The sale
Lecture 47 Recommend the right product
Lecture 48 Being in a better position for the sale
Lecture 49 Selling the dream
Lecture 50 Getting their social media information
Lecture 51 How to sell to individuals
Section 7: Creating regular customers
Lecture 52 Being the best person to buy from
Lecture 53 Giving your customers the best deal
Lecture 54 Staying in touch with social media
Lecture 55 What to post on social media
Lecture 56 How to keep customers on your email list
Lecture 57 Why you should build a relationship with your customers
Lecture 58 Have a good business relationship
Lecture 59 Give free stuff
Lecture 60 What to give for free
Lecture 61 Handling social media
Lecture 62 Being present for your customers
Lecture 63 Authenticity
Lecture 64 Contacting through email
Section 8: Getting customers to come back
Lecture 65 Inviting customers in
Lecture 66 The invitation matters to the customer
Lecture 67 Relationship is the key
Lecture 68 Continue the conversation
Lecture 69 Why customers shop regularly at a store
Lecture 70 Throw parties
Lecture 71 Is the customer satisfied?
Lecture 72 Custom recommendations
Lecture 73 Being friends with your customers
Lecture 74 Get their attention
Lecture 75 Being authentic sells
Lecture 76 Honesty
Lecture 77 Do things in the customer's favor
Lecture 78 Sales structure
Section 9: The keys
Lecture 79 Grow your list of customers
Lecture 80 Find out what's important to the customer
Lecture 81 Socializing and selling
Lecture 82 Ask your customers to refer their friends
Lecture 83 Get customers to shout you out on their social media
Lecture 84 Get social media influencers to recommend you
Lecture 85 No pressure sales
Lecture 86 Remember your customers
Lecture 87 Timing
Lecture 88 Authenticity and socializing
Lecture 89 Ask questions
Lecture 90 Give free stuff
Section 10: Socializing
Lecture 91 Socializing to sell
Lecture 92 How the customer wants to approach the sale
Lecture 93 Building a relationship
Lecture 94 Keeping the conversation going
Lecture 95 The customer looks forward to talking to you
Lecture 96 How to talk to customers
Lecture 97 Real relationships
Lecture 98 Being nice to your customers
Lecture 99 Staying positive
Lecture 100 What the customer asks for or what you recommend
Lecture 101 Know your customers as good as you can
Lecture 102 How to sell
Lecture 103 Why showing the right products matters
Section 11: Traits that sell
Lecture 104 Honesty
Lecture 105 Ethics
Lecture 106 Effective conversation
Lecture 107 Talking to people you don't know
Lecture 108 Refund policy
Lecture 109 Mutual admiration
Lecture 110 Expressing traits that sell
Lecture 111 Caring about your customers
Lecture 112 The best deal
Lecture 113 Generosity
Lecture 114 Positivity
Lecture 115 Trust
Section 12: The relationship
Lecture 116 The interaction
Lecture 117 Ideal relationship
Lecture 118 Quality of relationship
Lecture 119 Maintaining a good relationship
Lecture 120 Being yourself
Lecture 121 The business relationship and personal relationship
Lecture 122 Progression
Lecture 123 Use the business relationship to enhance the personal relationship
Lecture 124 Know the customer and product
Lecture 125 Continue the relationship
Lecture 126 Get feedback
Lecture 127 How to build a relationship
Section 13: Sales and customer goals
Lecture 128 What to focus on in a sales interaction
Lecture 129 Create a great shopping experience
Lecture 130 Get contact information
Lecture 131 How to get contact information
Lecture 132 Making your customer comfortable
Lecture 133 Don't ask about private information
Lecture 134 Help the customer with whatever they ask
Lecture 135 Find what's relevant to the customer
Lecture 136 The customers will shop where there's the most value for them
Lecture 137 Create happy customers
Lecture 138 Know your customer
Lecture 139 Tell the customer what's wrong with the product
Lecture 140 Establish what the customer needs
Lecture 141 Compromise
Lecture 142 Positivity
Section 14: Selling to many people
Lecture 143 Your customer's friends
Lecture 144 Customers are different
Lecture 145 Social media content
Lecture 146 Social media shoutouts
Lecture 147 Creating content online
Section 15: Success
Lecture 148 How to succeed at anything
Lecture 149 Enjoying what you're doing
Lecture 150 Practicing sales
Lecture 151 Is customer interaction growing your business
Lecture 152 Add ons
Lecture 153 At what stage of the sale is the customer at
Section 16: Customer sales interaction
Lecture 154 Agreeing on price
Lecture 155 Showing confidence
Lecture 156 Knowledgeable people
Lecture 157 Getting a positive response
Lecture 158 Upgrading the product
Lecture 159 Showing the customer products
Lecture 160 Be flexible in your sales strategy
Lecture 161 Let the customer buy how they want
Lecture 162 Get the customer to want to buy
Lecture 163 Types of feedback
Lecture 164 It's not always about sales
Lecture 165 How to engage customers by showing them products
Lecture 166 What level of chemistry do you have with the customer
Lecture 167 Customers need to enjoy buying from the salesperson
Lecture 168 Bring your customers into a positive place
Section 17: How to have regular customers
Lecture 169 Holding up your part of the relationship
Lecture 170 Make sure your positivity is being taken the right way
Lecture 171 Create a socializing experience
Lecture 172 Recreate a positive experience for your customers
Lecture 173 Make your business better
Lecture 174 Tell the customer what you think authentically
Lecture 175 Outcompete on price and interest
Lecture 176 Be accepting to customers
Lecture 177 Being diplomatic
Lecture 178 Cheer up your customers
Lecture 179 Selling the product that's best for your customer
Lecture 180 Putting in the required effort for the sale
Lecture 181 Teach the people you work with to sell
Lecture 182 The better salespeople win
Lecture 183 How can you be better than the competition
Section 18: Social media selling
Lecture 184 Create searchable content
Lecture 185 Connecting
Lecture 186 How to get social media information
Lecture 187 Have customers leave their social media information with you
Lecture 188 YouTube
Lecture 189 Use actual footage in your store to create a web show
Lecture 190 Handling the volume of social media messages
Lecture 191 Create interactive shareable content
Lecture 192 How to create interactive shareable content
Lecture 193 Selling through social media interaction
Section 19: Positive interaction with your customers
Lecture 194 Get to know the person buying from you not the label
Lecture 195 Positivity creates a better relationship with your customers
Lecture 196 Positivity gives value
Lecture 197 Giving free stuff
Lecture 198 Find out how the customer likes to be treated
Lecture 199 Accurately describe the product
Lecture 200 Bond over music
Lecture 201 Find common interests
Lecture 202 Deepen the conversation
Lecture 203 Form a community around your business
Section 20: Putting it all together
Lecture 204 How to put on an effective sales presentation
Lecture 205 The basic essential parts
Lecture 206 Changes in the conversation
Lecture 207 Keep the customer interested
Lecture 208 Recommend the best product
Lecture 209 Super satisfy the customer
Lecture 210 Answering customer questions
Lecture 211 Talking about price
Lecture 212 Flexibility in conversation
Lecture 213 Put effort in your sale
Lecture 214 First impressions are vital
Lecture 215 Stay in touch to continue the relationship
Section 21: Growing your business
Lecture 216 Customer interaction that grows your business
Lecture 217 Make the most of your customer resource
Lecture 218 Learning about your customers
Lecture 219 Telling everyone about your business
Lecture 220 Authenticity is the only value
Lecture 221 Have a website
Section 22: Getting the customer to buy your products
Lecture 222 Overview
Lecture 223 Find customers who like and use your products
Lecture 224 Necessity and wishes
Lecture 225 Pleasant conversation
Lecture 226 Get to know the individual
Lecture 227 Try to succeed
Lecture 228 Being the best
Lecture 229 Incentivize keeping the customer
Lecture 230 People buy for solid reasons
Lecture 231 Be yourself
Section 23: Get your customer to talk about you
Lecture 232 Tell your customers to talk about you to their friends
Lecture 233 What to say to their friends
Lecture 234 How your customers can shout you out on social media
Lecture 235 People like to enter contests
Lecture 236 Invite your customers to parties
Lecture 237 Engage with customers on social media
Lecture 238 Get the customer to represent you in a positive way
Lecture 239 Post personal content on social media
Lecture 240 Collaborate with content creators
Lecture 241 Paid adds
Section 24: Getting your customers to walk in your store
Lecture 242 Talking to potential customers
Lecture 243 Create an attractive store
Lecture 244 Keep your customers in your store
Lecture 245 Giving free stuff
Lecture 246 Showing interest
Lecture 247 Leave the front door open
Lecture 248 Give incentives to customers to create sales
Section 25: How to get your customers to like talking to you
Lecture 249 Small talk
Lecture 250 What to talk about
Lecture 251 Intend on creating mutual admiration
Lecture 252 Genuine complements
Section 26: Things to do that customers like
Lecture 253 Decorate with a theme
Lecture 254 Show them the products they ask for
Lecture 255 Bargaining and discounts
Lecture 256 Tell the customer what's good and bad about the product
Lecture 257 When you run out of products that the customer is asking for
Lecture 258 Caring more about the customer than the sale
Lecture 259 Being available
Section 27: How to talk about your products
Lecture 260 Stay relevant
Lecture 261 Justify the price
Lecture 262 Why the customer should buy from you
Lecture 263 How much does your customer already know about the products
Lecture 264 Establish customer needs
Lecture 265 How your product will enhance customer experience
Section 28: What customers want
Lecture 266 What customers want to experience
Lecture 267 Buying the right product
Lecture 268 Giving suggestions
Lecture 269 Enjoy your sales presentation
Lecture 270 Honesty
Lecture 271 Talk about you
Section 29: Summary
Lecture 272 The structure of the customer interaction
Section 30: Conclusion
Lecture 273 Conclusion
Sales people,Retail sales people,Business people,Retail business people,Business students,Sales students


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