What you'll learn
How to sell to customers
How to connect with customers
How to create amazing relationships with your customers
How to satisfy your customers
How to create long term customers
Requirements
This course is for everyone, jump right in.
Description
This course is about getting your customers to buy from you. I cover sales and selling to customers. I go from first meeting, chatting them up, connecting and building rapport. I talk about how to approach, get their attention and create a great first impression. I also talk about getting their social media information so that you have a permanent bond and a solid connection where you can always contact your customer and they will always see your social media posts so you can sell to them automatically. Social media is also a valid and symbolic act of friendship and is a good start to a long term relationship with them.Once we have that connection and a great first impression you can try to figure out what is the perfect product to recommend to them by asking strategic, friendly and relevant questions that the customer is happy to answer. This tells the customer that you are giving them the highest value and you are assured that you are recommending the best product. Selling your customer the best product is the only way to satisfy them. Anything short of the best product will not impress your customer. In order to get your customer to return, shop with you regularly and recommend your products to friends, they must be more satisfied with you than your competition. Once the connection is made and maintained, and the best product is selected, you can sell the product. It only makes sense that after establishing that you are the best person to buy from and you have the perfect product that it is now the time to buy that product.I talk more about this and all of the other relevant things that go into the sale, the relationship and the dynamics of getting your customers to buy from you and keeping them as your customers.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Overview
Lecture 2 Basic idea
Lecture 3 Create a following
Lecture 4 Basic sales process
Lecture 5 Connecting to your customers
Lecture 6 Build a conversation
Lecture 7 Find the perfect product
Lecture 8 Staying in touch
Lecture 9 What gets customers to buy
Lecture 10 The approach
Lecture 11 Connecting to your customer
Lecture 12 Customer satisfaction
Lecture 13 Persuasion
Lecture 14 What persuades customers to buy
Lecture 15 Building a relationship
Section 3: Sales
Lecture 16 Defining sales goals
Lecture 17 Having the right goals
Lecture 18 How to make a sale
Lecture 19 Selling in stages
Lecture 20 Positivity in sales
Lecture 21 Why sell in stages
Lecture 22 Persuasion
Lecture 23 What gets customers to buy
Lecture 24 More than sales
Lecture 25 Leading up to a sale
Lecture 26 Being your best self
Lecture 27 Genuine positive traits
Lecture 28 How positivity connects
Lecture 29 Get the customer into the conversation
Lecture 30 Components of the sale
Lecture 31 What are the components of the sale
Lecture 32 Exhibiting sales strengths
Lecture 33 Connecting on energy level
Lecture 34 First and ongoing sale
Lecture 35 Making the first sale
Lecture 36 Building relationships with your customers
Lecture 37 How to know your customers
Lecture 38 Trying and not being complacent
Lecture 39 How to be charismatic
Lecture 40 Being persuasive and charming
Lecture 41 The purpose of persuasion
Section 4: Conversation
Lecture 42 Conversation
Lecture 43 Why have a conversation
Lecture 44 How to approach
Lecture 45 Positivity in the conversation
Lecture 46 What to talk about with your customers
Lecture 47 How to start a conversation
Lecture 48 How to have a conversation
Lecture 49 How to structure a conversation
Lecture 50 What to say in a conversation with your customer
Lecture 51 How conversation helps sales
Lecture 52 Getting the customer into a conversation
Lecture 53 How to get a customer talking
Lecture 54 How to engage the customer in conversation
Lecture 55 Transitioning out of conversation
Lecture 56 Transitioning into getting contact information
Section 5: Consultation
Lecture 57 Consultation
Lecture 58 How to start a customer consultation
Lecture 59 Find how the customer uses the product
Lecture 60 Substages of the consultation
Lecture 61 How to get customers to engage in consultation
Lecture 62 What to ask during a consultation
Lecture 63 Transitioning from consultation to sale
Section 6: Contact information
Lecture 64 How to connect on social media
Lecture 65 Other ways to get contact information
Lecture 66 Why social media is better than email
Lecture 67 How to get your customer's social media information
Lecture 68 Which social media should you connect on
Lecture 69 How to get your customers' email
Lecture 70 Getting followers on social media
Lecture 71 How to connect with your customers on multiple channels
Section 7: Social media
Lecture 72 Various social media
Lecture 73 Vlogging on YouTube
Lecture 74 How Facebook works for business
Lecture 75 Creating content around your topic and interest
Section 8: Closing the deal
Lecture 76 Getting to the sale
Lecture 77 Things that must be addressed before the customer buys
Lecture 78 How to make sustainable sales
Lecture 79 Timing of the sale
Lecture 80 How to make the sale
Lecture 81 The only product that matters
Lecture 82 How to sell the best product for the customer
Lecture 83 What matters to customers
Lecture 84 Find out what matters to your customers
Lecture 85 How to ask for the sale
Section 9: Customers
Lecture 86 What gets customers to buy
Lecture 87 What customers want
Lecture 88 Understanding your customers
Lecture 89 How to talk to your customers
Lecture 90 How to understand your customers
Lecture 91 How you want customers to treat you
Lecture 92 Things to know about your customers
Lecture 93 How to get customers to treat you well
Lecture 94 What customers expect
Section 10: Interaction
Lecture 95 Create a customer - salesperson interaction
Lecture 96 Create a two way conversation
Lecture 97 Creating clarity in the conversation
Lecture 98 Create a pleasant interaction
Lecture 99 How to create a great interaction with your customers
Section 11: Logistics
Lecture 100 Products that sell
Lecture 101 Comfort inside the store
Lecture 102 Talking about what's interesting to your customer
Lecture 103 Getting the customer interested in the product
Lecture 104 What is the right mindset for sales
Lecture 105 Sales goals
Lecture 106 Giving your customer a positive experience
Lecture 107 What is a great customer experience
Lecture 108 Giving to the customer in other ways
Lecture 109 How to use persuasion
Lecture 110 What persuades customers to buy
Lecture 111 How to describe your products for sales
Section 12: How to get customers to buy
Lecture 112 Getting customers to buy
Lecture 113 Giving to your customers
Lecture 114 Selling the right product
Lecture 115 Getting the customer to make the purchase
Lecture 116 Knowing the customer's needs
Lecture 117 How to know what the customer's thinking
Lecture 118 Give your customer every reason to buy
Lecture 119 Competition
Lecture 120 Trust builds sales
Lecture 121 Build relationships build sales
Lecture 122 Your customer's experience represents your business
Lecture 123 What the customer does and does not like about the product
Lecture 124 Sharing your fandom of the product
Lecture 125 Showing customers products they ask for
Lecture 126 Creating customers
Lecture 127 Treating your customers really well
Lecture 128 Giving great deals
Lecture 129 Getting and keeping customers
Lecture 130 Doing things in order
Lecture 131 Forming connections
Lecture 132 What drives people to buy
Lecture 133 Knowing what the customer is thinking
Section 13: Connecting with your customers
Lecture 134 Charisma
Lecture 135 Creating first impressions
Lecture 136 What to promise your customer
Lecture 137 Being genuine
Lecture 138 Intentions that positively connect
Lecture 139 Deal makers and breakers
Lecture 140 Positive traits that sell
Lecture 141 Get close to your customer
Lecture 142 Easy ways to connect with your customers
Lecture 143 How to communicate honestly with your customers
Lecture 144 Keeping conversations positive
Section 14: What sells
Lecture 145 Rational Vs. Emotional selling
Lecture 146 What gets the customer to and stops the customer from buying
Lecture 147 What justifies a purchase
Lecture 148 Who does the customer buy from
Lecture 149 What holds the customer back from buying
Lecture 150 Why the customer holds back from buying
Lecture 151 How to stop the customer from holding back on buying the product
Lecture 152 Making sense to the customer
Lecture 153 Giving customers reasons to buy the product
Lecture 154 How to know more about your customers
Lecture 155 Getting the customer interested
Lecture 156 How to make sense to customers
Section 15: Customer's side of the conversation
Lecture 157 Looking at the situation positively
Lecture 158 Communicating positive intent
Lecture 159 Present products that the customer is looking forward to buying
Lecture 160 Hooking the customer on your products
Lecture 161 How customers see a sale
Lecture 162 Ask the right relevant questions
Lecture 163 How customers see persuasion
Lecture 164 How customers look for convenience
Lecture 165 Customer approval
Lecture 166 How to get customer approval
Lecture 167 How to speak the customer's language
Lecture 168 Getting the customer interested
Section 16: Mindset
Lecture 169 Treating the sale like it's all practice
Lecture 170 The yes behind the no
Lecture 171 Positivity and confidence
Lecture 172 What you're doing for the customer
Lecture 173 Focus on the sale
Lecture 174 Don't rely on first impressions
Lecture 175 Selling good feelings
Lecture 176 Up selling
Section 17: Know what to say to your customers
Lecture 177 Finding out what to say
Lecture 178 Genuine conversation
Lecture 179 Keeping things positive
Lecture 180 Building rapport
Lecture 181 How to approach your customer
Lecture 182 Build a relationship
Lecture 183 Listening to your customer
Lecture 184 Things to say and things to do
Section 18: Charisma
Lecture 185 How to build and destroy charisma
Lecture 186 How charisma works
Lecture 187 Charismatic actions
Lecture 188 What is charisma
Lecture 189 How to use charisma in sales
Lecture 190 How to be more charismatic
Section 19: Relationships
Lecture 191 How sales relationships work
Lecture 192 How to build a relationship with your customers
Lecture 193 How to get customers to want a relationship
Lecture 194 What to do to create a relationship
Section 20: Understanding customers
Lecture 195 What customers want from salespeople
Lecture 196 Why customers love positivity
Lecture 197 What to give your customers
Lecture 198 How customers see the sales experience
Section 21: Practice
Lecture 199 How to practice sales
Lecture 200 Staying motivated
Lecture 201 Talking to your customer
Lecture 202 Talking to different people
Lecture 203 Thinking in the moment
Lecture 204 Watch other people sell
Section 22: Best practices
Lecture 205 Accurately describe the product
Lecture 206 Upselling
Lecture 207 Bargaining
Lecture 208 Refunds
Section 23: Important factors
Lecture 209 What's important to your customer
Lecture 210 Be cheerful in conversation
Lecture 211 Deal breakers
Lecture 212 What your customer wants
Lecture 213 The perfect product
Lecture 214 Relations that make the customer more likely to buy
Lecture 215 Staying with your customer
Section 24: Timing
Lecture 216 Why timing works
Lecture 217 Timing in the sale
Lecture 218 How timing works
Lecture 219 Timing in the relationship
Section 25: Value
Lecture 220 Giving value to make sales
Lecture 221 How to give value to your customers
Lecture 222 Ways to give value
Lecture 223 How to communicate value
Section 26: Focus
Lecture 224 What to focus on
Lecture 225 Focus on the customer and the sale
Lecture 226 Focus on getting in the zone
Lecture 227 What to focus on besides sales
Section 27: Getting customers to return
Lecture 228 Why you need return customers
Lecture 229 Make buying easy
Lecture 230 Ways to get customers to return
Lecture 231 Details that matter to your customers
Section 28: Authenticity
Lecture 232 The value of authentic products
Lecture 233 Being authentic
Lecture 234 How customers see authenticity
Lecture 235 Authenticity sells
Section 29: What matters
Lecture 236 What matters to customers
Lecture 237 Your customers and their friends
Lecture 238 The sale and the relationship
Lecture 239 The customer interaction
Lecture 240 Get the customer to feel like buying
Lecture 241 Staying in touch with your customers
Lecture 242 Satisfying customers more
Lecture 243 How to recommend the right product
Lecture 244 What questions to ask your customers
Lecture 245 How to get the customer interacting with you
Lecture 246 How to promise value to your customer
Lecture 247 Get as much information as you can from your customers
Lecture 248 The deal sells more effectively
Lecture 249 Handling objections
Section 30: Flexibility
Lecture 250 Staying in sync with your customers
Lecture 251 How to be flexible with your customers
Lecture 252 Implementing flexibility in your conversation
Lecture 253 How being flexible helps your sales
Section 31: Customer experience
Lecture 254 Hospitality
Lecture 255 Customers want a great shopping experience
Lecture 256 What gives customers a better experience
Lecture 257 How to create a better shopping experience
Lecture 258 Things that make a great customer experience
Lecture 259 How to make a better customer experience
Lecture 260 Include everyone
Lecture 261 Understand your customers
Lecture 262 Selling that gives a great experience
Lecture 263 Knowing how your customer sees a great customer experience
Lecture 264 Increasing your customer's experience
Lecture 265 Customer experience is in the mind of the beholder
Lecture 266 Focus on giving your customers a great experience
Lecture 267 How to know if your customer is having a great experience
Lecture 268 Get your customer open to a great experience
Lecture 269 How to find out if your customer is having a great experience
Section 32: How to give your customers a positive experience
Lecture 270 Communicate your intent to give a positive experience
Lecture 271 Communicate admiration to your customers
Lecture 272 Get your customer to like their experience
Lecture 273 Honestly tell your customers what you like about them
Lecture 274 Make your customers feel welcome
Lecture 275 Make things easy for your customers
Lecture 276 Have great communication with your customers
Lecture 277 Experiencing a shopper's high
Section 33: Sales interaction
Lecture 278 Get the customer closer to buying
Lecture 279 How to get your customer closer to buying
Lecture 280 When to ask for the sale
Lecture 281 How to set up the sale
Lecture 282 Getting the customer interested enough to buy
Lecture 283 How to get the customer interested in the product
Lecture 284 Get the customer talking about what they're a fan of
Lecture 285 Notice the customer's mood
Lecture 286 Bringing the customer to a positive state
Lecture 287 Making a case for buying your product
Lecture 288 Convincing the customer to listen to you
Lecture 289 Getting the customer to think positively about the sale
Section 34: Effective selling
Lecture 290 Improving your sales
Lecture 291 Establish a positive interaction
Lecture 292 Seeing eye to eye on your product
Lecture 293 How to handle a negative response
Lecture 294 Establishing the value of your product to your customer
Lecture 295 High pressure selling and effective selling
Lecture 296 Building good communication
Lecture 297 How to get customers to trust you
Lecture 298 How to show the customer around the store
Lecture 299 How to connect with your customer
Lecture 300 Delivering positive impressions
Lecture 301 Getting the customer into a positive state
Lecture 302 Trying to understand your customer
Lecture 303 Communicate that you understand your customer
Lecture 304 Practice
Lecture 305 Don't go on only first impressions
Lecture 306 Getting rapport to influence a purchase
Lecture 307 Let the customer tell you how to sell to them
Section 35: Addressing customers
Lecture 308 Keeping in touch with social media
Lecture 309 Create content your customers want
Lecture 310 Get customers to share your post
Lecture 311 Connecting with customers through social media content
Lecture 312 What customers will actually pay for
Lecture 313 What to show the customer
Lecture 314 Satisfaction sells
Lecture 315 Making customers satisfied
Lecture 316 Doing as much as you can for your customers
Lecture 317 How to get to know your customer
Lecture 318 How to start a conversation with your customer
Lecture 319 What to talk about with your customers
Lecture 320 How to build rapport with your customers
Lecture 321 How to get the customer to buy
Lecture 322 How to view your customers
Lecture 323 Showing the customer products
Lecture 324 Common things customers say
Lecture 325 When customers ask for a discount
Lecture 326 How to talk to customers who are quiet
Lecture 327 When the customer asks for a product
Lecture 328 What customers want
Lecture 329 Be comfortable around your customers
Lecture 330 Get information from your customer
Section 36: Learning about your customers
Lecture 331 Ask the right questions
Lecture 332 What questions to ask
Lecture 333 Get to know the customer's personality
Lecture 334 What getting to know your customer communicates
Lecture 335 How to get to know your customer
Lecture 336 Learning what your customer thinks
Lecture 337 Making the customer comfortable
Lecture 338 Understanding what the customer says
Lecture 339 Learning about your customer before you sell
Lecture 340 The value of knowing your customer
Section 37: Showing products
Lecture 341 How to show products to your customers
Lecture 342 How to show relevant products
Lecture 343 Showing products the customer asks for
Lecture 344 When your customer asks to see a product
Section 38: Honesty sells
Lecture 345 How honesty sells
Lecture 346 How to communicate honesty
Lecture 347 Using honesty successfully
Lecture 348 Have the customer see you as honest
Section 39: What customers will pay for
Lecture 349 What will customers pay for
Lecture 350 Show the products the customer is actually going to pay for
Lecture 351 How to know if the customer is going to buy
Lecture 352 Engaging customers who want to buy
Lecture 353 Getting the customer to purchase
Lecture 354 Getting customers interested
Lecture 355 How to show products the customer will buy
Lecture 356 Finding products the customer will actually pay for
Section 40: Making the sale
Lecture 357 Converting customers to buyers
Lecture 358 Approaching the customer
Lecture 359 Building a positive conversation
Lecture 360 Getting someone who's interested to actually buy
Lecture 361 If the customer says no
Lecture 362 Avoiding a negative response
Lecture 363 Enjoy selling
Lecture 364 Keep the sales conversation casual
Lecture 365 Building positive relations
Lecture 366 How knowing your customer beats your competition
Section 41: Persuasion
Lecture 367 Sparking the customer's interest
Lecture 368 Being in a position of persuasion
Lecture 369 Get the customer to buy the product they want
Lecture 370 Persuading the customer to buy the right product
Lecture 371 Leverage
Lecture 372 Sustainable persuasion
Lecture 373 What builds persuasion
Section 42: Why customers buy
Lecture 374 Why customers buy
Lecture 375 What holds people back from buying
Lecture 376 The reasons for the purchase
Lecture 377 Finding the reason for the purchase
Section 43: Engaging your customers
Lecture 378 Why engage with your customers
Lecture 379 How to engage with your customers
Lecture 380 Various levels of engagement
Lecture 381 How to engage on various levels
Lecture 382 How to get customers to engage with you
Lecture 383 Getting engagement on the approach
Lecture 384 What customers want to engage with
Lecture 385 Engaging conversation about the product
Lecture 386 Getting to know more about your customer
Lecture 387 Trying to get engagement from your customer
Section 44: Keeping customers interested
Lecture 388 How stores get their customers interested
Lecture 389 Increasing your customer's interest
Lecture 390 Finding what customers are interested in
Lecture 391 Talking about your products
Lecture 392 Showing customers a favorite product
Lecture 393 Things that increase and decrease interest
Lecture 394 Making customers interested
Lecture 395 Telling interesting stories about your product
Lecture 396 Focusing on customer interests
Section 45: Customer interests
Lecture 397 What creates interest
Lecture 398 How to tell if the customer's interested
Lecture 399 Find what customers are interested in
Lecture 400 How to find customer interests
Lecture 401 How to ask the customer about their interests
Lecture 402 The customer's personal interests
Lecture 403 Levels of importance to your customer
Section 46: Keeping it fun
Lecture 404 Make the sale fun for the customer
Lecture 405 How to make the sale fun for your customer
Lecture 406 Staying in a good mood during the sale
Lecture 407 Staying with what you enjoy
Lecture 408 Have a fun conversation
Lecture 409 How to connect in a fun way
Lecture 410 How to tell if your customer is having fun
Lecture 411 How to enjoy what you do
Section 47: How to get information from your customers
Lecture 412 Asking questions
Lecture 413 How to ask the right questions
Lecture 414 How to ask the customer questions
Lecture 415 Questions to ask to make the sale
Lecture 416 Important questions
Lecture 417 Learning about your customer through conversation
Lecture 418 Get the conversation going
Section 48: Get the conversation going
Lecture 419 How to get the conversation going
Lecture 420 Getting the conversation going
Lecture 421 Goals of the conversation
Lecture 422 Honestly communicate admiration
Lecture 423 How to get the customer to want to talk to you
Lecture 424 Creating a positive conversation
Lecture 425 The purpose of creating positive conversation
Section 49: Making connections
Lecture 426 Connecting on a positive level
Lecture 427 Finding connections with your customer
Lecture 428 Creating a business connection
Lecture 429 Getting customers to send you business
Lecture 430 Organize events
Lecture 431 Get social media shout outs
Lecture 432 Communicating the intent to connect with your customers
Lecture 433 Maintaining a connection
Lecture 434 Connecting with free things
Lecture 435 Trying to connect
Lecture 436 Staying relevant
Section 50: Mutual admiration
Lecture 437 Why we need mutual admiration
Lecture 438 How to create mutual admiration
Lecture 439 Helping the customer with anything
Lecture 440 Establishing admiration for your customer
Lecture 441 Building mutual admiration
Lecture 442 Mutual admiration on social media
Section 51: Getting to know the customer
Lecture 443 Why get to know your customer
Lecture 444 How to get to know your customer
Lecture 445 Ways to know your customer
Lecture 446 Get the customer to want to talk about themselves
Lecture 447 Customer timing
Lecture 448 Getting to know each other
Lecture 449 Trying to get to know each other
Lecture 450 What the customer wants to talk about
Section 52: First impressions
Lecture 451 The approach
Lecture 452 Valid first impressions
Lecture 453 Are first impressions important
Lecture 454 How to make a good first impression
Lecture 455 Making a good first impression
Lecture 456 Going beyond first impressions
Section 53: Interacting with customers
Lecture 457 Creating genuine interactions
Lecture 458 What are good interactions with customers
Lecture 459 How to get customers to interact
Lecture 460 Creating a good interaction
Lecture 461 How to build a good interaction
Lecture 462 Transitioning conversational stages
Lecture 463 Consideration for the customer
Lecture 464 Keeping the interaction going
Section 54: Getting along with your customers
Lecture 465 How to get along with your customer
Lecture 466 Creating a great customer experience
Lecture 467 Handling customer situations
Lecture 468 Enjoy talking to your customers
Lecture 469 Giving more value
Lecture 470 Creating customer satisfaction
Lecture 471 Conclusion
Business people,Sales people,Anyone selling anything


Homepage

https://www.udemy.com/course/how-to-get-customers-to-buy-from-you/

[related-news]

Related News

{related-news}

[/related-news]

Comments (0)