What you'll learn
How to be approachable and engaging in a professional manner in the workplace.
How to develop and improve your body language, by using your gestures and posture in a positive and confident way.
How to dress and prepare for your work environment.
How to impress your executives and managers by being professional and confident.
How to earn respect in the workplace.
How to improve communication skills in the workplace.
How to communicate professonally via email.
Requirements
The desire to build a professional reputation.
The desire to build confidence.
The desire to communicate effectively.
The desire to be successful.
The desire to present yourself professionally in the work environment.
Description
Welcome to Workplace Etiquette with Yvonne.Are you looking for ways to improve your visibility within the workplace?Do you want to improve your relationships and build your confidence?Do you need guidance in presenting yourself confidently and professionally?Would you like to brush up on your image in the office?Then this course is for you...This course will cover workplace etiquette and when you have completed it you should be able to improve your workplace relationships by displaying the behaviours appropriate for your environment.How we portray ourselves to colleagues, management, and our customers is important whether it is in person, by telephone or by email.People form impressions within seconds of meeting others. A first impression is a lasting impression. During this course you will learn how to build your confidence in the workplace environment and develop professional relationships.Basic etiquette is defined by the behaviour required by the conventions of a community or group.Office or workplace etiquette is defined as a code that governs the expectations of social behaviour in a workplace, or the customary code of polite behaviour in society or among members of a particular profession or group.Voice tone, facial expressions, actions, and posture are powerful communication tools. They are powerful in both our professional and personal lives. Our focus in this course will be on communication in the workplace or office environment.How we portray ourselves to colleagues, management, and our customers is important whether it is in person, by telephone or by email.This course is designed to empower any person, from senior level management right through to a new recruit. The lessons in this course are the following:1. Body Language2. Dress Code and Hygiene3. Respectfulness and Communication4. Email Etiquette
Overview
Section 1: Introduction
Lecture 1 Course Introduction
Section 2: Body Language
Lecture 2 Display Positive Body Language
Lecture 3 Being Approachable
Lecture 4 Facial Expressions
Lecture 5 Posture
Lecture 6 Personal Space
Lecture 7 Gestures
Lecture 8 Reading Body Language
Lecture 9 Confidence in Positive Body Language
Section 3: Dress Code and Hygiene
Lecture 10 Image Positivity
Lecture 11 Dress Codes
Lecture 12 Personal Hygiene
Lecture 13 Workplace Hygiene
Lecture 14 Dress for Success
Section 4: Respectfulness and Communication
Lecture 15 Respect and Communication
Lecture 16 Respectfulness
Lecture 17 Communication
Lecture 18 Preventing Disrespectful Behaviour
Lecture 19 Section Outro
Section 5: Email Etiquette
Lecture 20 Importance of Email Professionalism
Lecture 21 Structuring an Email Effectively
Section 6: Conclusion
Lecture 22 Course Conclusion
Lecture 23 Bonus Lesson - Conflict Management
New employees entering the job market.,Office environments requiring etiquette refresher training.,Graduates who are looking for employment.,Anyone who wants to be successful in business.,Anyone who wants to improve their opportunities within the workplace.,High level managers who wish to be more professional.,Senior managers who want to create a harmonious work environment.,Employees who want to develop their relationships with clients.,People who want to be more respected.,Business professionals of any age.,Professionals, assistants, administrators, marketing, and salespeople.,People who are conscious about their social and business skills.

Homepage

https://www.udemy.com/course/introduction-to-workplace-etiquette/