Learn how to become a better hotel manager by understanding how the rooms division operates
What you'll learn
RevPAR
ARR
Pricing a room
Distribution channels
Housekeeping
Front Office
Scheduling staff
Reservations
Outsourcing
Basics overbooking management
Basics marketing strategy
Basics revenue management
Requirements
Basic understanding of hotel operations
Description
This course 'Hotel management 102 the rooms division' is based towards students who are new to the hospitality industry.If you have little to no experience in hospitality and want to start your career in a hotel or if you think about opening a hotel yourself, then this course is for you.Together we will discuss all the basics of managing the rooms division. By the end of this course you will have a solid foundation and basic understanding of; what a room division is, what a jobs there are in this department, how to schedule staff, how to set a price and how to look at the most important kpi.When you've finished this course you'll be able to calculate a room rate, schedule staff, analyze a hotel's performance based on kpi and understand different types of room status and their rates.So jumpstart your hotel manager career today!
Overview
Section 1: The introduction to hotel management the rooms division
Lecture 1 The introduction
Lecture 2 The overview of the rooms division
Section 2: The reception
Lecture 3 2.1 The reception - tasks
Lecture 4 2.2 The reception - distribution channels
Lecture 5 2.3 The reception - reservations
Lecture 6 2.4 The reception - reservations an overview
Lecture 7 2.5 The reception - scheduling
Section 3: The housekeeping
Lecture 8 3.1 Housekeeping - tasks
Lecture 9 3.2 Housekeeping - outsourcing
Lecture 10 3.3 Housekeeping - scheduling
Lecture 11 3.4 Housekeeping - room status
Section 4: The finances, pricing
Lecture 12 4.1 + 4.2 Building and pricing a hotel room
Lecture 13 4.3 Rates
Lecture 14 4.4 KPI
Section 5: Q & A
Lecture 15 Questions hotel management the rooms division
Lecture 16 Answers hotel management the rooms division
Beginning hotel managers,Small business owners,Small hotel owners,Hotel managers,Starting hotel managers

Homepage

https://www.udemy.com/course/hotel-management-the-rooms-division/