Learn what a hotel is, how it operates and become a better hotel manager
What you'll learn
What is a hotel
What rooms does a hotel offer
How to classify a hotel
Basic terminology
Basic understanding of ratios
The history of the hotel industry
The future of the hotel industry
The different jobs and positions
What a hotel chain is
What a brand is
Hotel affiliation
Requirements
Basic knowledge English
Basic knowledge percentages
Basic calculation knowledge
Description
This course 'Hotel management 101' is based towards students who are new to the hospitality industry. If you have little to no experience in hospitality and want to start your career in a hotel or if you think about opening a hotel yourself, then this course is for you.Together we will discuss all the basics of managing a hotel. By the end of this course you will have a solid foundation and basic understanding of; what a hotel is, what a hotel brand is, what a good hotel manager needs to know and how hotels are classified. We will go over different hotel departments and their terminology. When you've finished this course you'll be able to calculate and understand different KPI like; ARR, Occ% and more.So jumpstart your hotel manager career today!
Overview
Section 1: The introduction to hotel management 101
Lecture 1 The introduction
Lecture 2 The introduction to hotel management
Lecture 3 The hotel manager
Lecture 4 The hotel guests
Lecture 5 The hotel employees
Lecture 6 The history of the hotel industry
Lecture 7 The hotel rooms
Section 2: Hotel classification
Lecture 8 The hotel star classification
Lecture 9 The hotel classification by size
Lecture 10 The classification by business type
Lecture 11 The classification by hotel type
Lecture 12 The hotel classification by affiliation
Section 3: The hotel chains and brands
Lecture 13 The hotel chains
Section 4: Terminology and ratios
Lecture 14 General terminology
Lecture 15 Reception and housekeeping terminology
Lecture 16 Food and beverage terminology
Lecture 17 Ratios
Section 5: The hotel departments
Lecture 18 The organizational chart part 1
Lecture 19 The organizational chart part 3
Lecture 20 The organizational chart part 2
Section 6: Q & A
Lecture 21 Questions hotel management 101
Lecture 22 Answers hotel management 101
Beginning hoteliers,Beginning hotel managers,Small business owners,Bed and breakfast owners,People starting in the hospitality industry

Homepage

https://www.udemy.com/course/hotel-management-for-beginners-y/