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E-BooksCustomer Relationship Management by Francis Buttle




Customer Relationship Management by Francis Buttle


pdf | 23.23 MB | English | Isbn:9780367376253 | Author: Francis Buttle | Year: 2019


Description:

  • Approaches CRM from a managerial perspective, making it ideal for readers with little or no technical experience
  • The most established book in the area and the market leader, making it a book that customers know and trust
  • Fully updated in line with the latest thinking in CRM practice
  • Includes updates instructor resources




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