In Relentless Caring, McGill Jr. shares what he's learned about how to truly care about others 24/7 and generate solid profits at the same time. Listeners will learn why having the right people in the right jobs matters; how to take care of your people and their families, including providing high-quality, low-cost health care; why long-term thinking is essential for success; why persistence, consistency, and risk are essential, too; and more.
Relentless Caring is a playbook for "managing from the heart"-tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organization even in the most challenging economic circumstances.