How good are you at getting your point across?
Does emotion sometimes get in the way when you would love to be calm and collected?
Do you know how to manage conflicts at home through assertiveness rather than aggressiveness?
ASSERTIVENESS is the capacity to contribute and state a position while attentively listening to the positions of other team members. When a project team demonstrates appropriate assertiveness, difficulties are not buried, good ideas are aired, communication is improved, and the team becomes more effective at achieving its aim and mission.
Managers must be assertive to accomplish their goals. They will be pressed with competing demands from their boss, subordinates, and customers. If a manager is not assertive, then he/she will quickly become overwhelmed and ineffective. Here are a few tips to being more assertive as a manager:
Understanding how and when to be assertive is important for any effective manager. Failing to be assertive in a situation gives people the opportunity to use and abuse you in the future. Learning to be assertive can be a difficult task, but you will be put on the correct road to assertiveness by following these steps.
Learn how to be diplomatic and professional yet assertive with conflict management. Keep people on their toes without offending or demeaning another worker. This is a useful communication tool.