Don't Tell the Boss!: How Poor Communication on Risks within Organizations Causes Major Catastrophes
English | 2023 | ISBN: 3031052056 | 854 Pages | PDF EPUB (True) | 18 MB
The book reviews existing research on the challenges of voice and silence in organizations. After a major disaster, when investigators are piecing together the story of what happened, a striking fact often emerges: before disaster struck, some people in the organization involved were aware of dangerous conditions that had the potential to escalate to a critical level. But for a variety of reasons, this crucial information did not reach decision-makers. So, the organization moved ever closer to catastrophe, effectively unaware of the possible threat-despite the fact that some of its employees could see it coming.