Everybody has a plan - until they don't. Approaching the dawn of a new decade, global sentiment in the 2020s was brimming with optimism. We would embrace the future of work, transform digitally, learn to live and breathe agility, and defeat climate change at scale.
What new year's resolutions lack is specificity. 2020 turned out far beyond anyone's expectations. For once, the prophecy of profound change was accurate, except nobody expected it to arrive in the form of a global crisis like few before it. That wasn't what we asked for. Where does that leave us?
The pandemic forced us to adapt markedly in the short term. Its long-term effects will be even more profound. Much of the transformation happening now has been long overdue. We're approaching a global turning point. This is our opportunity to finally realise pivotal changes we always knew mattered.