Success in business today means responding to change at an ever-increasing pace—due to factors such as competition, evolving technology, and increasing client expectations. Delivering more value with fewer resources is the name of the game. However, in this environment, even when a business is winning, the leaders and teams playing the game often feel like they are losing—plagued by overwhelm and burnout.
Most business books try to address this problem with systems, structures, and values. What's missing? The "People Part"—the often-misunderstood area of a business where leaders and team members do the actual thinking, interacting, and performing together. Drawing on Annie's 30 years of...