Instructors: Paula R.
5 sections * 18 lectures * 43m total length
Video: MP4 1280x720 44 KHz | English + Sub

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: General | Genre: eLearning | Language: English + srt | Duration: 1h 2m | Size: 623.2 MB
Cross-cultural communication can be tricky even when you're meeting in person, but with the increasing necessity of virtual meetings, reading the room and accessing your meeting environment is tougher than ever. In this course, Tatiana Kolovou teaches you ways to communicate effectively across cultures during virtual meetings. Tatiana covers the importance of cultural context during virtual meetings, distinct elements of different cultures (high/low context, task vs. relationship-focused) and how they may affect dynamics of communication, important nuances of communication to consider in cross-cultural meetings (such as non-verbal cues), and ways to plan for and navigate tough situations in cross-cultural virtual meetings (meeting for the first time, delivering bad news). Virtual meetings are here to stay, in one form or another, learning to communicate across cultures is a vital skill as you communicate with teams and clients across the globe.

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + srt | Duration: 30m | Size: 235.1 MB
With the acceleration of remote and hybrid work, managers must master coaching their employees virtually. In this course, executive coach and leadership development expert Alisa Cohn shows you why coaching your employees virtually is critical to their success and your success. Alisa begins by explaining some challenges you may face in coaching virtually, then goes into methods you can use to overcome them, starting with how to build trust virtually. She helps you identify coaching conversations that you can have with your employees virtually, then goes over the GROW model. Alisa discusses how to coach for career mobility, especially internal mobility, and how to master good listening when you're virtual. After teaching several more strategies, she finishes up with tips on coaching both employees resistant to coaching and as well as motivated top performers.