Video Training → Service Design – Complete User Research Guide & Techniques
Published by: voska89 on 15-03-2024, 06:16 | 
0
Free Download Service Design – Complete User Research Guide & Techniques
Published 2/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.78 GB | Duration: 4h 36m
Gain in-depth insights in how to conduct user research (incl. theory, techniques, cases, frameworks, and more).
Video Training → Customer Service for Any Sector Tips from a Hospitality Expert
Published by: voska89 on 7-03-2024, 00:45 | 0
Free Download Customer Service for Any Sector Tips from a Hospitality Expert
Released 2/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 177 MB
Imagine if you could make your customers feel like they're in a five-star hotel or a Michelin Star restaurant when they interact with your business. Imagine feeling confident that everyone in your company understood the significance of retention, engagement, and feedback while fostering an authentic service attitude that makes customers return time and time again. In this course, Sara Odorisio helps you to achieve those exact results. This practical course shows you how to elevate your customer service to five-star standards by learning the nuances of welcoming gestures, personal touches, and the power of using names. Learn how you can enhance communication through active listening, timely email responses, and genuine engagement to vastly improve customer satisfaction.
Video Training → Oci Devops Service With Terraform (2023 Edition)
Published by: voska89 on 1-02-2024, 11:08 | 0
Free Download Oci Devops Service With Terraform (2023 Edition)
Published 1/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.26 GB | Duration: 2h 5m
Unlocking the Power of OCI DevOps and Terraform: Building Efficient, Automated Workflows for Oracle Cloud Infrastructure
Video Training → Airbnb Hosting Customer Service
Published by: voska89 on 15-12-2023, 11:03 | 0
Free Download Airbnb Hosting Customer Service
Published 12/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 6.03 GB | Duration: 2h 30m
Tips for getting more Airbnb bookings, How to become Airbnb superhost, How does Airbnb protect customers etc.
Video Training → Customer Service Experience Management
Published by: voska89 on 13-12-2023, 09:01 | 0
Free Download Customer Service Experience Management
Published 12/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 331.12 MB | Duration: 0h 31m
Elevate Your Service: Proven Techniques for Customer Satisfaction and Loyalty
Video Training → Customer Service Fundamentals for Hospitality
Published by: voska89 on 12-12-2023, 12:58 | 0
Free Download Customer Service Fundamentals for Hospitality
Released 12/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 55m | Size: 179 MB
Discover the essentials of exceptional customer service in this in-depth course with hospitality trainer and customer service leader Sara Odorisio. Explore the inner workings of top-tier customer service, its core principles and current best practices, and the most important skills required for building a successful career in the industry.
Video Training → ITIL V4 Foundation Essentials For It Service Excellence
Published by: voska89 on 5-12-2023, 07:48 | 0
Free Download ITIL V4 Foundation Essentials For It Service Excellence
Published 12/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.03 GB | Duration: 2h 19m
Master ITIL 4 Foundation: Transforming Organizations through IT Service Optimization and Effective Service Management.
Video Training → Executive Diploma In Sales And Service Management
Published by: voska89 on 22-11-2023, 05:06 | 0
Free Download Executive Diploma In Sales And Service Management
Published 11/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 781.14 MB | Duration: 1h 22m
Executive Diploma in Sales and Service Management
Video Training → Ccna Service Provider – Part 4/4
Published by: voska89 on 22-11-2023, 05:04 | 0
Free Download Ccna Service Provider – Part 4/4
Last updated 8/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 4.99 GB | Duration: 7h 8m
IOS -XR , WAN Technologies, VPN , HSRP,VRRP,GLBP
Video Training → Ccna Service Provider – Part 3/4
Published by: voska89 on 22-11-2023, 05:03 | 0
Free Download Ccna Service Provider – Part 3/4
Last updated 8/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 4.82 GB | Duration: 7h 18m
IP Services, Security
