Video Training → Udemy - Kano Analysis to Prioritize Customer Needs and Expectations
Published by: voska89 on 23-09-2021, 01:44 | 
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MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + srt | Duration: 16 lectures (1h 47m) | Size: 837.9 MB
Understand Kano Model and get the tools/templates required to do a detailed analysis
Video Training → Packt - Become a Kano Analysis Specialist
Published by: voska89 on 30-06-2021, 18:37 | 0
Duration: 46 minutes | Project Files Included | Video: 1920x1080, 48kHz | 686 MB
Genre: eLearning | Language: English
With increasing competition and constantly changing customer requirements, it has become exceedingly important to learn the art and science of prioritizing the most important needs and requirements of your customers. Kano Analysis is a unique tool that has a structured approach to understand these customer requirements, translate those needs/requirements into specific categories, and prioritize them.