Free Download Transform Customer Experience: How to achieve customer success and create exceptional CX
English | 2019 | ISBN: 073036836X | 290 Pages | PDF (True) | 2.2 MB
Smartphones, social media and the internet have given customers access to more information than ever before. If your business fails them, they will switch to your competitor and never return. So how do you keep them? By mapping their journeys, identifying potential hazards and reshaping your business with customer experience (CX) at its heart.

Language: English
836.39 MB | 01:22:29 | 5981 Kbps | V_MPEGH/ISO/HEVC | 1920x1080 | A_AAC-2, 48 Khz, 2 channels
Genre: Documentary, Biography, History

Free Download The Educator's Experience of Pathological Demand Avoidance
by Fricker, Eliza;Kerbey, Laura;
English | 2023 | ISBN: ‎ 1839976969 | 130 pages | True PDF EPUB | 50.17 MB

Free Download Become a Freelance Writer With No Experience And Charge Premium Rates: An Exclusive Step-By-Step Guide For Copywriters & Content Writers by Francielle Silva
English | 2022 | ISBN: N/A | ASIN: B0BNYCQLZL | 227 pages | EPUB | 3.23 Mb
Making a living at home...

Free Download Lorraine Sim, "Virginia Woolf: The Patterns of Ordinary Experience"
English | ISBN: 0754666573 | 2010 | 230 pages | PDF | 4 MB
In her timely contribution to revisionist approaches in modernist studies, Lorraine Sim offers a reading of Virginia Woolf's conception of ordinary experience as revealed in her fiction and nonfiction. Contending that Woolf's representations of everyday life both acknowledge and provide a challenge to characterizations of daily life as mundane, Sim shows how Woolf explores the potential of everyday experience as a site of personal meaning, social understanding, and ethical value. Sim's argument develops through readings of Woolf's literary representations of a subject's engagement with ordinary things like a mark on the wall, a table, or colour; Woolf's accounts of experiences that are both common and extraordinary such as physical pain or epiphanic 'moments of being'; and Woolf's analysis of the effect of new technologies, for example, motor-cars and the cinema, on contemporary understandings of the external world. Throughout, Sim places Woolf's views in the context of the philosophical and lay accounts of ordinary experience that dominated the cultural thought of her time. These include British Empiricism, Romanticism, Platonic thought and Post-Impressionism. In addition to drawing on the major novels, particularly The Voyage Out, Mrs. Dalloway, and To the Lighthouse, Sim focuses close attention on short stories such as 'The Mark on the Wall', 'Solid Objects', and 'Blue & Green'; nonfiction works, including 'On Being Ill', 'Evening over Sussex: Reflections in a Motor-car', and 'A Sketch of the Past'; and Woolf's diaries. Sim concludes with an account of Woolf's ontology of the ordinary, which illuminates the role of the everyday in Woolf's ethics.

Free Download Kah Seng Loh, "Tuberculosis - The Singapore Experience, 1867-2018: Disease, Society and the State "
English | ISBN: 0367354535 | 2019 | 170 pages | EPUB | 420 KB
Through a rich account of tuberculosis in Singapore from the mid-nineteenth century to the present day, this book charts the relationship between disease, society and the state, outlining the struggles of colonial and post-colonial governments to cope with widespread disease and to establish effective public health programmes and institutions. Beginning in the nineteenth century when British colonial administrators viewed tuberculosis as a racial problem linked to the poverty, housing and insanitary habits of the Chinese working class, the book goes on to examine the ambitious medical and urban improvement initiatives of the returning British colonial government after the Second World War. It then considers the continuation and growth of these schemes in the post-colonial period and explores the most recent developments which include combating the resurgence of TB and the rise of antimicrobial resistance.

Free Download The Varieties of Joycean Experience (Anthem Irish Studies) by Tim Conley
English | December 15, 2020 | ISBN: 1785274597 | True EPUB | 178 pages | 1.5 MB
The Varieties of Joycean Experience is a collection of ten essays that display the wide range and diversity of perspectives and critical approaches that can be drawn upon to enrich our readings of James Joyce's works. With special attention to Ulysses and Finnegans Wake, these essays explore such problems as the difficulties these books pose to categories and summaries and our understanding of Joyce's composition methods.

Free Download Joseph Goldstein, "The Experience of Insight: A Simple and Direct Guide to Buddhist Meditation"
English | 2017 | pages: 200 | ISBN: 1611808162 | EPUB | 0,4 mb
This modern spiritual classic, presented as a thirty-day meditation retreat taught by Joseph Goldstein, offers timeless practical instructions and real-world advice for practicing meditation-whether walking or sitting in formal practice or engaging in everyday life. Goldstein-a beloved and respected meditation teacher who studied for many years under the guidance of eminent Buddhist teachers from India, Tibet, and Burma-uses the retreat format to explain various basic Buddhist teachings including karma, selflessness, and the four noble truths, while also drawing connections to many different spiritual traditions. With a new preface reflecting on how the conversation around meditation has changed over the last forty years, this book is the perfect companion for both experienced practitioners and those looking to get into meditation for the first time.

Free Download Psychosis Risk and Experience of the Self:
Understanding the Individual Development of Psychosis as a Basic Self-disturbance
English | 2023 | ISBN: 0367651149 | 223 Pages | PDF (True) | 3 MB

Free Download Gender, Geography, and Punishment: The Experience of Women in Carceral Russia By Judith Pallot; Laura Piacentini
2012 | 360 Pages | ISBN: 0199658617 | PDF | 3 MB
This book is the first of its kind that brings together human geography and the sociology of punishment to explore the relationship between distance and punishment in con-temporary Russia. Using established penological and geographical theories, the book presents in-depth empirical research toshow how the experiences of women prisoners are shaped by the distances that the Russian penal service sends prisoners to serve their sentences. Its most eye-catching feature is its use of interviews conducted by the authors and their research team with adult and juvenile women prisoners,ex-prisoners and prison officers in penal facilities in different regions of the Russian Federation between 2006 and 2010. It includes discussion of the impact of Russia's distinctive penal geography on pris-oners' family relationships, how women prisoners' sense of place and gender identities areshaped and re-shaped on their journey from pre-trial facility to 'correction colony' to release, and the social hierarchies, relationships and practices that characterise Russia's penal institutions for women. The authors are both experienced researchers in Russia. The book brings together theircomplementary disciplinary expertise in the development of the concept of 'coerced mobilization' to explore Russia's punishment culture. The book argues that Russia's inherited geography of penality, combined with traditional ideas about women's role that shape the penal service's management ofwomen prisoners, add to their 'pains of imprisonment'. Crucially, the authors show how these factors are con-straining the Russian penal service's ability to implement successive reforms aimed at humanizing Russia's notoriously tough prisons. Russian imprisonment as it relates to women is, theybelieve, an area of significant concern for lawmakers in that country as well as to human rights campaigners, geographers interested in space and power, and scholars studying the post-Soviet system.