Free Download UX Research - Systemic empathy & user empathy
Published 4/2023
Created by Turian Academy,Turian Academy
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 5 Lectures ( 1h 24m ) | Size: 1.3 GB

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + srt | Duration: 51m | Size: 456.3 MB
Did you know that you can drive inclusion simply by showing more empathy at work? While many leaders have started to understand the importance of proactively creating inclusive teams, full inclusion can often be quite elusory-especially in the day to day. How does a manager or leader actually make inclusion happen? What does it take? How does it stick?

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 887 MB | Duration: 48m
Understanding and applying empathy personally and professionally.

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + srt | Duration: 38m | Size: 468.4 MB
Leaders often have misconceptions about what empathy at work looks like in practice, yet it is an essential skill for anyone looking to successfully lead today. In today's world where rapid change comes at us every single day, leaders must quickly build strong relationships with people, whether they're employees or customers, in order to better collaborate and engage. In this course, Maria Ross helps you identify the key behaviors that make up empathy, like practicing presence, actively listening, cultivating confidence, and finding common ground. Finding empathy is one of the most desired leadership strengths, so join Maria in this course as she shares straightforward and simple tips for implementing and practicing empathy.