Free Download Complete Itil 4 Foundation Certification Course & Practices
Published 3/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 971.57 MB | Duration: 4h 4m
Understand the value of ITSM in the organization and prepare the ITSM Foundation certification in a weekend

Free Download ITIL® 4 Drive Stakeholder Value (DSV): Your Companion to the ITIL 4 Managing Professional DSV Certification by IT Governance
English | March 30, 2022 | ISBN: 1787783510 | 274 pages | EPUB | 4.20 Mb
ITIL® 4 Drive Stakeholder Value (DSV)If you've achieved your ITIL 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge and capabilities for service management professionals, focusing on the engagements between a service provider and its customers, users, suppliers and partners, and how demand is converted into value via IT-enabled services.DSV is one of the ITIL 4 advanced level modules that leads to the MP (Managing Professional) certification. The module is aimed at managers and aspiring managers at all levels, providing them with the practical skills to build effective relationships across the SVS.An excellent supplement to any ITIL 4 DSV training courseThe majority of this book is based on the official AXELOSITIL®4: Drive Stakeholder Valuepublication and the associated Drive Stakeholder Value Managing Professional syllabus. It provides students with the information they need to pass the DSV exam, and help them become a successful practitioner.This book is suitable for ITIL v3 Experts, ITIL 4 MP students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.The guide focuses on:The customer journey;Fostering stakeholder relationships;How to: shape demand and define service offerings, and align expectations and agree service details;Onboarding and offboarding;Continual value co-creation;Realising and validating service value; andExam preparation.A useful tool throughout your careerIn addition to being an essential study aid, the author ― a seasoned ITSM professional ― also provides additional guidance throughout the book, which you can lean on once your training and exam are over. The book includes her own practical experience, from which she gives advice, and points to think about along the way, so that you can refer back to this book for years to come - long after you've passed your exam.ITIL®is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product.

Free Download Itil 4 Foundation For Modern It Operations Masterclass
Published 3/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.45 GB | Duration: 2h 1m
Master ITIL 4: Build Proficiency in Service Management, Key Concepts, Next Generation of Service Management Excellence.

Free Download Stuart Rance, "ITIL Service Transition"
English | 2011 | pages: 360 | ISBN: 0113313063 | PDF | 2,4 mb
The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.

Free Download ITIL V4 Foundation Essentials For It Service Excellence
Published 12/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.03 GB | Duration: 2h 19m
Master ITIL 4 Foundation: Transforming Organizations through IT Service Optimization and Effective Service Management.

Free Download The Ultimate Itil 4 Foundations Certification Course
Published 10/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.34 GB | Duration: 7h 18m
Learn the most important concepts to pass the ITIL 4 certification exam the first time.

Free Download 2023 Itil 4 Foundation Exam With Key Points & 8 Sample Solns
Last updated 9/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.64 GB | Duration: 3h 53m
Pass the Exam with ease!

Free Download Setting up core ITIL services - a practical guide
Published 4/2023
Created by Mark Grey
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 24 Lectures ( 5h 7m ) | Size: 1.65 GB

Free Download Itil Capacity And Availability - A Practical Set Up Guide
Last updated 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 359.88 MB | Duration: 1h 14m
A practical guide to ITIL Capacity & Availability application in reality - some ITIL and business crossover

LinkedIn - Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
English | Tutorial | Size: 188.25 MB